Privacy Policy

Last updated: January 31, 2026

Welcome to Chaaat.me ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our website and in using our products and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website chaaat.me and use our services.

1. Information We Collect

1.1 Information You Provide to Us

We collect information that you provide directly to us, including:

Account Information: When you create an account, we collect your email address, username, and any profile information you choose to provide.
Chat Content: We collect the messages, conversations, and content you create and share through our service.
Payment Information: If you make a purchase, we collect payment information through our third-party payment processor (Stripe). We do not store your full payment card details on our servers.
Communications: When you contact us for support or with questions, we collect the information you provide in those communications.

1.2 Information We Collect Automatically

When you use our service, we automatically collect certain information, including:

Usage Data: Information about how you interact with our service, including pages visited, features used, and time spent on the platform.
Device Information: Information about your device, including IP address, browser type, operating system, and device identifiers.
Log Data: Server logs that may include IP addresses, access times, pages viewed, and other usage information.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our service and store certain information.

1.3 Information from Third-Party Services

If you choose to sign in using third-party authentication services (such as Google or Apple), we may receive information from those services, including your name, email address, and profile picture.

2. How We Use Your Information

We use the information we collect for various purposes, including:

To provide, maintain, and improve our services
To process your transactions and manage your account
To communicate with you about your account, our services, and updates
To personalize your experience and provide content tailored to your interests
To monitor and analyze usage patterns and trends
To detect, prevent, and address technical issues and security threats
To comply with legal obligations and enforce our terms of service

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers: We may share information with third-party service providers who perform services on our behalf, such as hosting, payment processing, analytics, and customer support.
Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
With Your Consent: We may share your information with your explicit consent or at your direction.

4. Data Storage and Security

We use industry-standard security measures to protect your information, including:

Encryption of data in transit using SSL/TLS
Secure storage of data using modern database systems
Access controls and authentication mechanisms
Regular security assessments and updates

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal purposes.

6. Your Rights and Choices

You have certain rights regarding your personal information, including:

Access: You can request access to the personal information we hold about you.
Correction: You can update or correct your personal information through your account settings.
Deletion: You can request deletion of your account and associated data.
Opt-Out: You can opt out of certain communications from us, though we may still send you important service-related messages.
Data Portability: You can request a copy of your data in a portable format.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

8. Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our systems.

9. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our service, you consent to the transfer of your information to these facilities.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: contact@chaaat.me
Website: chaaat.me